For hourly sessions, I do my best to accommodate your schedules, and willing to reschedule or cancel the session if you contact me before your session starts. I understand things happen in life, so I will not charge you anything on that.
For late students, I allow 15 mins late. Clock starts to count after 15 mins.
For no shows, no refund will be provided.
For Legend coaching packages, if you do not reach legend by the end of each season, I will refund the full amount. However, once the packages start, it cannot be cancelled.
For Arena coaching, if you get less than 3 wins (include 3 wins), I will refund the session cost, but the draft cost will not be refunded.